What defines who you can trust?
Certain medication for a pre-existing medical condition didn’t seem to be a concern—until I went for a check-up with my doctor. She has been practicing medicine for over 40 years and is a workhorse for finding answers. After the exam, her prognosis was direct and to the point. She told me the medication was counterproductive to the condition and I could quit taking it.
The next morning, I reached for the pill bottle with the medication she told me to let go of. I was unscrewing the lid to take the medication when I reflected upon our conversation.
It would be a leap of faith to up and quit a medication I had taken as part of my daily routine. Questions circled in my mind: Is she right? Will I feel better? Can I trust her? I sat there for several minutes pondering the situation as I stared at the medication. I screwed the cap back on put the medication aside. Yes, I trust her judgement. Let’s give it a shot, I told myself.
Within a week, I felt ‘alive’ again and my energy level was better than before. This made me think of the attributes of what made for such a positive outcome with my doctor. From that one exam, I noted 5 characteristics that made a difference for me:
- Seasoned: The doctor had been working with patients long enough to know the difference in medications and the chemical effects that play out
- Experience: She has been doing her passion for a long time and her quest for finding solutions were demonstrated in my office visit
- Asking Questions: She can ask the right question to understand the circumstances I was dealing with.
- Accessible: After the exam, the doctor followed up with me on the weekend (a pleasant surprise) to ensure my health wasn’t compromised
- Caring: Her actions demonstrated she wanted my best interest taken care of.
What defines trust? Based on my doctor’s visit, trust was established because of the 5 characteristics my doctor displayed. These characteristics were woven into her being. I had to let go of my own perceptions and trust someone else with my well-being. It was not an easy decision; I am accountable for my well-being.
In today’s world of uncertainty and unknowns, trust is critical in smartly deciding for one’s future. Trust is taking a calculated risk to ensure a positive outcome. These characteristics are the foundation, or cornerstone of trust-building. As you look at those around you who you rely on, what characteristics do they demonstrate that result in positive outcomes? In a future blog I will expand this concept of a trusted advisor–representatives in your life you can count on.